Delivery & Shipping Information
Note: All orders shipped with Royal Mail will be sent via Royal Mail Tracked 24.
If you have any questions about your order or shipping options, please contact our customer service team— we're happy to help.
Christmas 2025 Opening Hours & Order Cut-Off Times
Please see our schedule below. Orders placed after the cut-off will be processed the next working day.
Christmas Order Processing Schedule: 19 Dec 2025 – 02 Jan 2026
| Date | Day | Status & Cut-Off |
|---|---|---|
| 19/12/2025 | Fri | Open – Order cut-off 1:30pm |
| 20/12/2025 | Sat | Closed |
| 21/12/2025 | Sun | Open – Order cut-off 2:30pm |
| 22/12/2025 | Mon | Closed – Stock Take |
| 23/12/2025 | Tue | Closed – Stock Take |
| 24/12/2025 | Wed | Open – Cut-off 11:00am |
| 25/12/2025 | Thu | Closed – Christmas Day |
| 26/12/2025 | Fri | Closed – Boxing Day |
| 27/12/2025 | Sat | Closed |
| 28/12/2025 | Sun | Closed |
| 29/12/2025 | Mon | Open – Order cut-off 2:30pm |
| 30/12/2025 | Tue | Open – Order cut-off 2:30pm |
| 31/12/2025 | Wed | Open – Cut-off 11:00am |
| 01/01/2026 | Thu | Closed – New Year’s Day |
| 02/01/2026 | Fri | Open |
Standard Delivery (Free from £20)
Usually dispatched within 24 hours (Mon–Fri, excluding Bank Holidays)
Cost: £2.99 on orders under £20, Free on orders over £20 (Excluding Discounts)
| Service | Dispatch Cut-Off | Estimated Delivery Time | Cost | Carrier |
|---|---|---|---|---|
| Standard Dispatch: Royal Mail | Order by 2pm (Mon–Fri) | 1–5 Working Days | £2.99 or Free over £20 | Royal Mail |
Priority Delivery (Free from £40)
Same-day dispatch if ordered before 6pm (Mon–Fri, excluding Bank Holidays)
Cost: Free on orders over £40.
| Service | Dispatch Cut-Off | Estimated Delivery Time | Cost | Carrier |
|---|---|---|---|---|
| Priority – Royal Mail | Order by 6pm (Mon–Fri) | 1–2 Working Days | Free on orders over £40 | Royal Mail |
Express Delivery (From £4.25)
Same-day dispatch if ordered before 6pm (Mon–Fri, excluding Bank Holidays)
Cost: Charged depending on courier selected.
| Service | Dispatch Cut-Off | Estimated Delivery Time | Cost | Carrier |
|---|---|---|---|---|
| Express – DPD | Order by 2pm (Mon–Fri) | Next Working Day | £6.50 | DPD |
| Express – Royal Mail | Order by 6pm (Mon–Fri) | 1–2 Working Days | £4.25 | Royal Mail |
