Website Access, Usage & Acceptance of Detailed Terms.

Please Note: onepoundeliquid.com and LiQuid are Trading Names for NextGEN360 Ltd. 

1. Introduction

Welcome to our website. Please take the time to specifically read these terms and conditions along with our privacy policy which governs your use and participation of our website. With accessing and using our website you accept these terms and conditions in full. You signify that you have read these terms and conditions and agree to be bound by them and comply with them. If for any reason you do not agree to be bound by these terms and conditions you must not use our website. We reserve the right to amend these terms and conditions at any time.

2. Eligibility / Age Restrictions

By accessing and using this website you confirm that you are aged 18 or older agreeing and accepting the terms and conditions detailed on this page. Otherwise you are prohibited from accessing and using this website.

By using our website you give full permission for NextGEN360 Ltd to carry out at any time any checks that we consider necessary to verify your identity and creditworthiness with any third party providers of information. This will involve us using 3 databases including the electoral roll to verify your age.

This is done only to confirm your identity. A credit card check is not performed and your credit rating will be unaffected. If found to be under the age of 18 then you will get a full refund and your order will not be processed. If you are under 18 then Please DO NOT ORDER from NextGEN360 LTD.

If you falsely declare your age to us, you shall be held responsible for all costs, expenses, losses, damage, fines and other penalties that we may suffer or incur as a consequence of your false statement.

3. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us within the Your Account area of the website.

NextGEN360 LTD reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

4. Privacy

NextGEN360 LTD  is committed to protecting your privacy. Please visit our Privacy Policy to fully comprehend how our business gathers, discloses, uses and manages your personal data.

5. Licence to Use Website

Unless it is otherwise noted stated we and/or our licensor's own and operate the property rights of this website and all it's the material therein. All rights are reserved. Pages from this website can be viewed and printed for personal use only. The following restrictions are set out within our Terms and Conditions. You must not:

Re-publish content material in any form from this website

Sell, rent or sub-license material from this website

Copy, duplicate, reproduce or exploit material from our website for any commercial purposes

Edit or modify any material from this website

Re-distribute any material from this website

6. Customer/User Generated Content

The material, images, sounds, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish in for existing or future commercial purposes. The communications and material you submit to our website will be handled in a non- confidential and non-proprietary manner and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights. You must not submit any illegal or unlawful content and must not infringe on any third party's legal rights.

7. Fair & Acceptable Use

When using and accessing our website any intentions to cause damage, deny or prohibit access to the website in any way that is unlawful, illegal or any instance of fraudulent or harmful behaviour is prohibited. Using and accessing our website in order to copy, store, host, transmit, send, use, publish or distribute material that consists of damaging computer software is prohibited. Without prior written consent, you may not conduct perform any systematic or automated data collections in relation to our website. Unsolicited transmission of commercial communications is prohibited. Without prior written consent, any sharing of marketing of our website for any purpose is prohibited.

8. Indemnity

You hereby indemnify our website and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

9. Money Back Guarantee

All unsatisfied NextGEN360 LTD purchase orders must be returned within 14 days of receipt along with a complete Returned Merchandise Authorization form in order to receive a refund per our terms. Please contact us via hello@onepoundeliquid.com so we can assist with this.

10. Limited Warranty

LiQuid cannot warrant the complete accuracy of all any information published on this website, that the website will remain available at all times or that content is kept up to standards and date. To the absolute maximum by under applicable law, NextGEN360 LTD excludes all representations, warranties and conditions that relate to this website and the use of our site. This includes, without limitation, any warranties implied by law of satisfactory quality.

11. Breaches of Detailed Terms & Conditions

If you breach our terms and conditions in any way, we have the right to undergo take action as deemed appropriate and at any time may deny you access to our website by necessary means and/or bring court proceedings and legal action against you. Our terms and conditions are for the benefit of both parties but are not intended to benefit third party associations or be enforceable by any third party. Our relation to these terms and conditions is not subject to the consent of any third party. NextGEN360 LTD may suspend or terminate this Agreement or a member's account at any time and immediately if we believe there has been fraudulent activity has been used on our website.

12. Modifications or Revisions of Detailed Terms & Conditions

NextGEN360 LTD has the right to change, modify or revise our website at any time without prior notification. By using our site, you agree to be bound by any changes, modifications and revisions.

13. Responsibility For Safe Use of Your Purchased Product

You hereby take full responsibility for the use of your NextGEN360 LTD product. The NextGEN360 LTD Refills & E-Liquid contain nicotine, glycerol, flavourings, and water. Glycerol is a water-based ingredient found in many health products and medicines. You should consult a doctor before using LiQuid products. Each Refill contains nicotine. The effects of nicotine are stimulation, a feeling of relaxation, calmness, and alertness. These effects can last from minutes to hours, and nicotine is considered habit forming and addictive. The carcinogenic properties of nicotine in a standalone form, separated from tobacco smoke, have not been evaluated by the International Agency for Research on Cancer/IARC. The LiQuid Battery and Refills are small pieces and can be choking hazards. Further, the components can become very hot if used excessively or left in an open environment and if not used with care can burn skin. NextGEN360 LTD is not responsible for any harm, loss, or allergic reaction that maybe be caused by the misuse of the product.

14. Shipping Policy

Charges: Please see Delivery Info page

Arrival Times: Arrival times shown as a guideline only. If you do not receive your order within the timeframe stated please contact us so we can look into it for you. Once we have dispatched an item it is in the hands of our couriers, this means we have to adhere to their policies and procedures. Items are not considered to be lost in transit until 15 days after the dispatch date. Once the 15 day period has passed, we will either refund or replace the lost item. You may be required to complete a claims form so we can be reimbursed for the cost of the item from the Courier. We cannot accept any responsibility for incorrectly entered addresses or if our Couriers are unable to deliver to your address and any other situations beyond our control. 

Address Changes: If you place an order with NextGEN360 LTD and decide you want to change the address, you must notify us as soon as possible, as we may be able to alter the delivery address before dispatch. We are not able to offer any refunds for packages addressed incorrectly.

Cancellation period: Once an order is placed with us, you have 14 days from the date of receipt to cancel the order and return the items to us. You will be liable to pay the return postage cost. 

15. Voucher/Discount Codes and Special Offers

Discount codes can only be redeemed through our websites against the purchase of the products listed on the NextGEN360 LTD online stores. They cannot be redeemed at retail outlets supplying the NextGEN360 LTD product, via phone or mail order.

Please note that a minimum purchase value may apply which is exclusive of postage and packing.

Discount vouchers cannot be used retrospectively, ie applied to orders already placed with us.

Discount vouchers expire one week after the code is published unless otherwise stated.

Please note that voucher codes cannot be used in conjunction with any other offer.

Voucher codes for free delivery only apply for UK mainland (this excludes the Highlands and outlying islands).

NextGEN360 LTD reserves the right to cancel online vouchers at any time.

16. Which Laws Apply to These Terms

These Terms are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a consumer and a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a consumer and a resident of Scotland, you may also bring proceedings in Scotland.

17. Financial Contact Information

Email - hello@onepoundliquid.com

Telephone- 0161 537 4600

Address - 

NextGEN360 Ltd

Unit 5-6


Horsfield Way

Bredbury Park Industrial Estate



Please Note: onepoundeliquid.com and LiQuid are Trading Names for NextGEN360 LTD | Company Registration Number:08116148| Company VAT Number:141 5224 50

18. Blog and News Content

Any information or comments in our articles are intended to be generic and designed solely as an integral part of this article and not intended to be relied upon by anyone as specific or bespoke advice in any real-life situations. Accordingly, no duty of care to anybody is intended to be assumed but insofar as any duty is inadvertently assumed, all liability in respect of it is excluded to the fullest extent permitted at law. Although reproduction, distribution or communication to any third party of any of the information or comments in this article is permitted, we do not accept any liability to any such third party for any information or comments in this article. We also do not accept any liability for any of the information or comments in this article if used for a purpose other than that intended.

19. Loyalty Points and Loyalty Scheme

You can only acquire or use LiQuid 'Rewards Points’ when you are logged in to your account at onepoundeliquid.com.

Only one LiQuid account is allowed per billing address - we reserve the right to merge and/or delete multiple accounts under the same address.

Any LiQuid 'Rewards Points’ allocated are personal to the account holder and cannot be transferred to any other person/account nor exchanged for cash.

Nextgen360 Ltd reserves the right to flag up, suspend or delete any account where the account holder is deemed to be abusing the LiQuid 'Rewards Points’ scheme in any way. This includes but is not limited to setting duplicate accounts at onepoundeliquid.com.

Nextgen360 Ltd T/A LiQuid accepts no liability for LiQuid 'Rewards Points’ or loyalty scheme accounts that have been misused by the account holder.

LiQuid 'Rewards Points’ cannot be credited to guest checkout orders. It is up to the account holder to ensure that they are correctly logged in to onepoundeliquid.com when placing an order.

LiQuid 'Rewards Points’ will be cancelled or deducted should any items be returned to us or where a refund is requested.

Every customer who registers/has an account at onepoundeliquid.com is automatically enrolled into the loyalty scheme and will begin accumulating LiQuid 'Rewards Points’.

The number of LiQuid 'Rewards Points’ you have accumulated can be checked within your account under ‘Reward Points’.

LiQuid 'Rewards Points’ cannot be used alongside other offers and discounts, but the points you gain from the order relate to the end price you pay.

You will be rewarded with 2 LiQuid 'Rewards Points’ for every whole £1 that you spend. The redemption value of each 'Rewards Point’ is 1p (one pence). These points can only be redeemed on future orders at onepoundeliquid.com. ‘Rewards Points’ cannot be exchanged for monetary value.

The maximum amount of loyalty points that can be used in a single transaction is 5000.

Nextgen360 Ltd reserves the right to amend the value of LiQuid 'Rewards Points’ that you can accumulate as well as the redemption value of these points.

‘Rewards Points’ in your loyalty account must be claimed within 12 months form the date of the transaction earning those points. Points that remain unused after 12 months will expire and be forfeited.

During promotional periods, the number of points earned per £1 spent may increase which will be clearly defined campaigns with start and end dates specified—in the event of no end date being specified, we reserve the right to end promotional period increased point earning at our own discretion.

In line with our data privacy policy, any accounts not ordered over a certain time period may be subject to deletion, deletion will include loss of loyalty points associated with your account.

Nextgen360 Ltd reserve the right to change the terms and conditions of the loyalty program at any time without prior notice.

Nextgen360 Ltd reserve the right, at any time without notice, to end the scheme or decline any issue of membership.